Technology & cyber risk

PropTrack has established a consistent and integrated approach to managing risk at all levels and is embedded in its processes and culture.

PropTrack’s risk management practice aligns to the principles contained in the Risk Management International Standard

(ISO 31000:2018)

Technology & cyber risk standards

ISO 27001

PropTrack is ISO 27001 certificated, having completed a 3rd party re-certification by BSI Group ANZ. Receiving a perfect score, the recommendation from BSI GROUP ANZ was to continue ISO27K. PropTrack is committed to the highest standards of security and continuously perform threat analysis to identify new risks in the ever-evolving world of cyber security.


PropTrack has completed a third-party SOC 2 Type II audit with an independent auditor, evaluating our mortgage solutions products*, infrastructure and policies, certifying that PropTrack complies with SOC 2 requirements.

*In-scope products include Automated Valuation Model (AVM) Data, Desktop Valuer and Property Reports.


PropTrack is committed to ensuring the accessibility of all our products and services for all people, including people with disability. As part of this commitment PropTrack’s digital products strive to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 to a minimum of Level AA, which is currently considered best practice.

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